Frequently Asked Questions

This depends on the type of contract taken but usually you can either hand the car back, extend the contract or purchase the vehicle from the finance company (dependent upon the funder).

We offer free UK mainland delivery to home or work. Collection depends on the type of contract taken. For contract hire or personal contract hire and contract purchase or personal contract purchase the finance company will collect the vehicle at the end of the contract unless you are purchasing the vehicle.

All vehicles include at least 12 months breakdown cover from the manufacturer although most manufacturers now offer 3 years cover fee of charge. Within the car or van book pack there will be an emergency number to contact day or night.

All of the vehicles we advertise are brand new, however if we had the opportunity to advertise some great pre-reg or ex-demonstrators on the site, we would do so and highlight this along with the price. We can sometimes provide rates on used vehicles, so please don’t hesitate to ask us.

All of our vehicles are UK supplied via the main dealer network and UK registered. This isn’t always your local Dealer, the vehicle will be sourced through our approved Dealer supply and delivered directly to you.

Yes, all new vehicles will benefit from the manufacturers warranty. The duration, mileage cut off is dependant upon make and model; we recommend that you visit the manufacturers website for further details.

Yes, all contract hire contracts include road fund license which will be at the prevailing rate at the time the contract was taken out. This means that should the chancellor increase the levy on road fund license on your vehicle during the contract that the funder could pass this increase to you. Usually if there is an increase it’s a small percentage annually and it’s communicated in the annual budget well in advance.

Yes, it is your responsibility to insure the vehicle from the date you accept delivery until the day the vehicle is handed back. You must arrange fully comprehensive insurance. The funder will retain the log book and are therefore the registered owners of the vehicle.

In most cases driven delivery is standard, however a charge may apply to Non UK Mainland or addresses that exceed so many miles from where the supplier is based. At point of enquiry or application you’ll be notified if a delivery charge is applicable to your address.

Yes, at point of enquiry please make us aware that you’re based in Northern Ireland so we can advise the delivery cost, this may also determine which funder we place your application with.

If you’re taking the prices directly from our website, these rates have been calculated based on a non maintained lease. Maintenance is not a standard feature with our contracts, but we can provide tailored quotations to include the maintenance package, just ask.

Not all do. There are usually 4 options to choose from. You can select a non maintained contract, a contract with servicing only (dependant on funder), a service & maintenance package or a fully maintained option which would include service, maintenance and tyres.

This is usually included with your manufacturers warranty, some manufacturers include road side assistance for the duration of the warranty, whereas others only include it for year one. We recommend that you visit the manufacturers website for further information.

Yes, we can usually arrange this for you. If this is arranged before you take delivery of your new car, we do not charge to help you arrange this so only ask for the fees the DVLA will charge our Supplying Dealership. However if you choose to place a private plate on the vehicle after delivery, the finance company will need to arrange this for you and normally charge a nominal fee of around £50 in addition to the DVLA charges. Remember you will need to make arrangements a few months before the end of your contract to place your private plate on retention.

Yes in most cases, even with block exemption rules. As the leasing company are the owners of the vehicles it is their terms and conditions that need to be adhered to. Most Manufacturer Finance companies insist on their vehicles being serviced by Main Dealers as this helps to retain a healthy residual value. We therefore advise all customers to service their vehicles at main dealers in line with the vehicle hand book, to avoid unnecessary charges at the end of the contract.

Yes, providing you obtain permission from the relevant leasing company, you will need a Vehicle on hire form.

Dependent on the contract taken out you can just simply hand your vehicle back, ask for an extension if applicable or purchase the vehicle in some cases. In contract hire cases a representative from the finance company will contact you to arrange a mutually convenient time to inspect and collect the vehicle. It is important that you inspect the vehicle yourself before the end of the contract. We advise all customers to scrutinise the vehicle as if you were purchasing the vehicle as a used car on a forecourt. Any dent, major scratch or windscreen chip should be repaired/replaced before they arrive to inspect your vehicle. Most finance companies have set charges for repairs, so you could if left end up with a hefty end of contract invoice, which can easily be avoided.

The finance company will charge you a pence per mile excess, the excess mileage charge is determined at the beginning of the contract and is included in all of our quotations. For example, if your excess mileage charge is 6pence +vat per mile and you exceed your contractual mileage allowance by 1000 miles you will be charge £60+vat

No, the initial payment/rental reduces or increases your rentals accordingly.

3+ 6+ etc is the deposit amount, so if the repayment was £200+vat, the deposit on 3+ would be £600+vat, if 6+ it would be £1,200+vat. We can tailor any quotation to your deposit requirements and if at any point you don't understand how it works then we'd be happy to explain it further, just ask.

This will be dependent on the finance company, please contact us to request an early termination figure. As a rule of thumb though you could be charged anything from 50% upwards of the outstanding rentals, depending how far you are through the contract.

The lead time varies depending on whether the offer has been based on a stock vehicle or if it is based on a factory order. Unless the vehicle is in stock and you've returned your finance agreement it is difficult to advise an exact delivery date. As the finance industry is now regulated by the FCA along with distant sales taking place for most funders, we must allow for the 14 day cooling off period to pass before delivery can take place. A realistic delivery date for stock units is 2-3 weeks, providing you act swiftly and return all documents when prompted.

Before you apply for business finance, we’d recommend that you speak to your accountant regarding your personal tax liability.  Depending on your personal circumstances will determine, the better option for yourself, which of course your accountant can advise on.  With many funders, the rentals are usually the same for personal and business consumers alike, although from time to time there can be differing rates depending on manufacturer and funder promotions.

The personal prices displayed on our site, include VAT at the current pre-vailing rate.  Should the chancellor increase the VAT levy during your contract, you would need to pay the increased levy amount each month.  The business prices exclude VAT.  We display these differently as many businesses can reclaim 50% of the VAT element on the hire of the vehicle and 100% of the VAT on the maintenance element, meaning that the effective rental is less than the price including VAT.   If a business is not VAT registered, then they’re unable to reclaim and VAT.  Any individual that drives a business vehicle will become liable personally for benefit in kind taxation.  The amount you pay varies as it’s based on the Co2 emissions of the vehicle, your level of taxation and the P11d value of the vehicle.  If you apply for a personal lease and use the vehicle for business purposes, you’ll be able to reclaim mileage costs through your business and won’t be liable for benefit in kind taxation for the vehicle.

If you receive a car allowance from work and it is paid directly to you via your wage packet, then this means that whilst the vehicle will be used for business purposes; it’s you as an individual that will be applying and committing to the vehicle.  Contract hire lease agreements are not flexible so before you commit its important to factor this in, to ensure that should you no longer work for that company ad no longer receive the allowance, you’re able to meet the continuous repayments of the lease agreement.

You can but often you’ll find that the rates are higher than the same car brand new. This is because when calculating the cost of a lease a number of factors are taken into consideration, one of them is the residual value.  The amount that the vehicle will be worth at the end of the contract.  The valuation is always going to be higher for a younger vehicle of the same make, model, and trim of an older one.  The funders have exceedingly good buying power with the manufacturers too so can often source a new vehicle cheaper than an ex-demo or pre-registered vehicle.

No, this is called an accommodation deal and most funders will not permit this.  The reason why someone would usually want to lease a car for someone else is due to the credit of that other person.  All lenders must act responsibly and ensure that there are no affordability issues when underwriting a potential customer.  Most funders will allow you to act as a guarantor for a younger member of the family providing that it is only their age that is reducing their credit worthiness and not due to adverse credit history.

Yes, you can.  With the recommended on the road of electric cars being higher than regular petrol and diesel models, it makes perfect sense to lease an electric vehicle over purchasing it.  Be sure to view Electric lease page for our latest offers. 

We can provide customers with a business contract hire.  Whether or not you’re likely to be accepted for finance is dependant on how the business is currently trading.  We use a panel of lenders, and all have different criteria.  Some lenders will not consider a company until it’s been trading for at least 2 years.  Another will consider a company with a Directors Guarantee providing that the value of the vehicle doesn’t exceed a certain amount, whereas another will consider a new start with 3 months business bank statements on a terminal pause agreement.  The best thing to do is to speak to us, explain your current situation and we’ll advise the best way forward.